Cancellation and Refund Policy

Need to Move On From Mission Suite?

We’re sorry to see you go, but of course you’re free to cancel at any time. To cancel, simply send us a cancellation email to and we’ll make sure your account is cancelled within 24 hours. Be advised that we do not issue refunds, in whole or in part, for any reason.

*Please note that only an Account Owner may cancel an account. We cannot accept cancellation requests from anyone but the email address to which the account is registered. This means that Users are not permitted to cancel the Agreement.

After your account status is changed to Cancelled, you’ll have five business days before your account is deleted from our system completely – and all of your data along with it – so be sure that all of your data has been exported prior to cancelling.

It is critical that you view the TERMS AND CONDITIONS which contains important information regarding the cancellation process and your retrieval of your data. You will find termination instructions under Additional Terms for Account Owners, Section #8 – Termination.

**These terms are subject to change without notice